Haydn Shaw
Haydn Shaw has helped managers and organizations raise their generational IQ so they can deal with the multigenerational workforce for over 25 years. He is the author of “Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart” and the best-selling workshop Leading Across Generations and Working Across Generations. He also writes on generations and leadership for the Huffington Post.
"Shaw is an expert on cultural differences at the office."
TIME Magazine
"A leadership guru."
The Washington Post
Haydn has spoken to over 100,000 people and worked with more than 1,500 businesses (from Fortune 500 companies to start ups), not-for-profit organizations, and governmental agencies. The results from his long term organizational development and change projects have been written up in case studies. His simple process helps organizations cut generational turnover, get serious about knowledge transfer before the boomers head out the door, and quit losing sales because they don’t know how to speak the language of their customers.
Haydn speaks and consults over 100 days each year to clients who invite him back.
Known for taking groups from hilarity to deep reflection, he combines rich content with use-tomorrow tools. His work makes an impact because he does his homework, customizing each speech so that they drive results. Haydn connects with virtually any group in any industry, and brings practical and inspiring examples from the boardroom and the front line.
His talk
Sticking Points: How to Get the 4 Generations Working Together in the 12 Places They Come Apart
They’re here. For the first time in history, you have four generations in your workplace and five generations as customers. Today, you have to understand Traditionalists, Baby Boomers, Gen Xers, and Millennials just to write an email that won’t make someone angry. These generations think differently, work differently, communicate differently, and dress differently. Not understanding these differences can create conflict.
- What are the differences among the generations?
- What sticking points do these differences create for organizations, teams, and even families?
- What attracts and keeps younger employees?
- How will these differences complicate the mass exodus of the Boomers from the full time workforce over the next decade?
- How must we change our approaches for connecting with colleagues and customers from other generations to reach each other more effectively?
Come see yourself—and walk away with practical ideas and plans for increasing your ability to get things done across the generations.