University of Wisconsin–Madison

Confidentiality Policy

Your contact with the Employee Assistance Office (EAO) is confidential within limits as governed by Federal and State regulations. This means that what you discuss with the EAO consultant will be kept confidential and will not be released without your authorization.

However, there are some exceptions. Information related to the following areas may be released, without your authorization, to appropriate persons, e.g. a dean, department chair, principal investigator, director, manager or supervisor, a crisis intervention worker or a law enforcement officer:

  • An unexplained, unusual or suspicious death
  • An abused or neglected child or elder
  • A threat to one’s own life or threat to cause harm to another
  • If your supervisor referred you, your signature below authorizes the EAO consultant to inform him/her that you have kept the appointment. No other information may be shared with him/her without written authorization from you.

In addition to these four areas, information may also be released pursuant to a court order. Aside from these special circumstances, the Employee Assistance staff will keep confidential what you tell them. This means that they will not share it with anyone else without your prior authorization.