Appointments

Schedule an Appointment

When setting up an appointment with a career counselor, you can expect a welcoming and supportive experience. During your initial appointment, you’ll have the opportunity to discuss your career goals, concerns, and needs. Your counselor will work with you to create a personalized plan, sharing the services and strategies that will help you achieve professional success and satisfaction.

To schedule an appointment with a career counselor, please contact us by email or phone.

Phone: (608) 265-2257
Email: employeecareercounseling@wisc.edu
Hours: 8:00 AM–4:30 PM (Monday–Friday)

Confidentiality Statement

How to Prepare

To make the most of your appointment, we recommend taking a few steps to prepare:

• Complete the Online Intake

  Please submit the online intake form at least 1 business day before your appointment

• Take Time to Reflect

  Before your appointment, think about your career objectives and what you hope to achieve through counseling. Identify specific areas you would like to discuss or receive guidance on.

• Gather Information

  Send or bring any relevant documents or materials, such as your resume, recent performance reviews, career assessments, or job descriptions of roles you’re interested in.

• Share What You Can

  During the appointment, we encourage you to be open about your career challenges, aspirations, and any concerns you may have. The more transparent you are, the better our counselors can assist you.

Meet the Team

• Kelsey Harrington, LPC, NCC, GCDF

  Career Counselor
  Kelsey has over 10 years of experience in the career counseling field. She has a master’s degree in clinical mental health counseling. She is a Licensed Professional Counselor (LPC), a Nationally Certified Counselor (NCC) and holds a Global Career Development Facilitator (GCDF) certification. She has provided career counseling for adults and students in both higher education and community settings. More recently she worked for the State of Wisconsin where she provided vocational guidance and counseling. Kelsey also has previous experience working as a mental health counselor at correctional facilities for the state of Wisconsin. She believes in meeting each individual where they are in their career by assisting in the process of goal development and taking the next action steps to obtain their educational and employment goals. Beyond work, Kelsey enjoys spending time with family, camping, hiking, and attending men’s Badger Hockey games.

• Molly Krochalk, LPC, NCC

  Career Counselor
  Molly has been working for over 10 years as a career counselor at UW – Madison and over 25 years in the helping professions. She previously worked as a Bilingual Resource Specialist for the Madison Metropolitan School District and taught non-credit clay classes at Madison College. She has her Master’s in Counseling Psychology, is Licensed as a Professional Counselor (LPC), and is Nationally Certified as a Counselor (NCC). Molly integrates compassion, gentle humor, and non-judgmental curiosity into counseling sessions. Outside of work Molly enjoys songwriting, ceramics, and going to music festivals.

• April McHugh, LPC, NCC, GCDF

  Director and Career Counselor
  April has been working at UW-Madison for over 15 years and with adults in career transition for over 25 years providing career, personal, and education counseling and advising. She previously worked at Madison College as a Career & Academic Advisor and Career Development Facilitator Instructor. She has her Master’s in Guidance and Counseling, is Licensed as a Professional Counselor (LPC), Nationally Certified as a Counselor (NCC) and certified as a Global Career Development Facilitator (GCDF). April believes in the potential of every employee. She works to explore together, the possibilities, release limitations, and set sights on future career and life goals. Beyond work, April enjoys being outdoors as much as possible, good movies, series, and books, and international travel.

Canceling or Rescheduling

Career counseling appointments are in high demand. Late cancellations and no-shows make it impossible to offer your time to another client. Please be courteous and make every effort to attend your appointment or cancel in a timely manner.

• If you are running late for your appointment, please contact your counselor directly to let them know or call 608-265-2257.
• Clients who are unable to keep scheduled appointments are expected to email or call at least one (1) business day before their appointment to cancel or reschedule.

Please understand that multiple cancellations and/or no-shows may result in loss of access to future appointments. If you have questions regarding this policy, please contact our office at employeecareercounseling@wisc.edu or 608-265-2257.

Confidentiality

The Employee Career Counseling Program is committed to protecting our clients’ right to privacy. Confidentiality means that, with few exceptions, information shared with your counselor will not be disclosed to anyone outside our office’s professional staff without your written permission. Your information will have no connection to your UW–Madison employee record. Your counselor may seek consultation and supervision from other professionals within the institution. Our staff may include a graduate student intern, who is supervised by a counselor and by a member of their university department’s faculty. The intern may also seek supervision from their university supervisor.

We are legally and ethically bound to break confidentiality when not doing so might result in physical harm to you or another person. We are required by law to break confidentiality if we suspect abuse or neglect of a child or of an incapacitated adult. Also, in the extremely unlikely circumstance that a court orders us to release information, Wisconsin State Law requires we do so.

To ensure confidentiality, career counseling appointments include the client and the counselor. Because this is your career and educational planning time, we do not usually include other family members or friends in our sessions. If you have reason to have another person in session, please discuss this with your counselor prior to your appointment.

If you have questions about confidentiality, other policies or procedures, or the types of services we offer, please ask us during your initial appointment.

Printable PDF of the Confidentiality Statement