University of Wisconsin–Madison

Keynote

“The People-First Advantage: Building Loyalty and Leading with Kindness”

With so many challenges pressing on today’s higher education leaders, kindness is no longer optional, it’s a strategic advantage that strengthens people and performance. It’s about intentional, people-centered leadership that builds trust, earns loyalty, and drives meaningful results across teams and departments.

This keynote explores how heart-centered leadership, grounded in emotional intelligence, clarity, and compassion, can be the foundation for healthier teams and stronger institutions. You’ll discover why kindness is not just a personal value, but a professional advantage, especially in environments where staff and faculty are stretched thin and need more support than ever.

Blending storytelling with evidence-based practices, Cindy will offer tangible tools to lead with empathy, foster a culture of belonging, and reduce turnover and disengagement, all while staying aligned with your mission and purpose. Whether you lead a department, support campus operations, or manage teams behind the scenes, this session will help you lead with greater humanity and impact.

Key Takeaways

  • Practical ways to integrate kindness into leadership, communication, and team development
  • A framework for building psychological safety and loyalty in high-stress environments
  • Renewed energy to lead with purpose without sacrificing boundaries or burnout

About the Keynote Speaker

Cindy Rowe

Cindy Rowe is an internationally recognized speaker known for transforming organizations through the unexpected power of kindness and heart-centered leadership. Named one of the Top 50 Women Speakers of 2024, she has experience helping leaders and teams harness emotional intelligence to drive engagement, performance, and retention.

Cindy’s unique approach blends real-world business acumen with evidence-based strategies. As the founder of two successful companies, she understands the challenges of leading through change, burnout, and growth. Her customized keynotes and training programs have been delivered across industries—from healthcare and finance to education and construction—earning consistent praise for being both energizing and deeply practical.

She’s been trusted by national associations, corporate clients, and leadership conferences to deliver content that inspires action. Whether addressing the C-suite or emerging leaders, Cindy equips audiences with tangible tools to create psychologically safe, inclusive, and high-performing workplaces.Audiences leave her sessions feeling motivated and empowered, with actionable strategies they can implement immediately to build stronger teams, lead with empathy, and create cultures where people—and business—thrive.

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