University of Wisconsin–Madison

BRAVING: Anatomy of Trust

Having a shared understanding of what trust is, what it looks like, and common language to describe it is a powerful tool for any team. The BRAVING framework offers an entry point to explore trust as a team.

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Preparing for This Activity

  • Anticipated Duration: 45–60 minutes.
  • Preparation Level: Low to Mid
  • Suitable for: In person and remote meetings
  • Materials:

Roadmap

Frame the conversation by explaining the following.

  • The goal of this exercise is to explore a research-based model of trust, BRAVING, as a framework for team dialogue about what builds trust and what can erode it.
  • The BRAVING Inventory includes:
    • Boundaries
    • Reliability
    • Accountability
    • Vault
    • Integrity
    • Nonjudgement
    • Generosity

Instructions

This is an accordion element with a series of buttons that open and close related content panels.

1. Individual Reflection (5 minutes or send as pre-work)

  • Give each team member the BRAVING handout.
  • For each element of trust, have each member rate on a scale of 1–4 how frequently the team delivers on each element. (1=rarely, 2=sometimes, 3=often, 4=consistently).

2. Small Groups: Pair and Share or Trios (8 minutes)

  • Ask team members to get into pairs or trios to share their ratings.
  • Remind team members that there are no right or wrong answers, simply individual reflections, and experiences that we can all learn from.

3. Operationalize (10 minutes)

  • While the small groups are sharing their reflections, hang up one flip chart for each of the seven elements of trust.
    • If guiding virtually, create a shared document for each of the seven elements and space for bullet points below each element.
  • Provide sticky notes to small groups.
    • If you are guiding virtually, provide a link to a shared document.
  • Ask team members to write down 1–3 behaviors that support each BRAVING element.
    • If needed, offer the following guidance:
      • What would this element look like in action?
      • What behaviors would you expect to see for this element to be in alignment?
    • One behavior per sticky note or bullet point in a shared doc.
    • Invite team members to add their behaviors to the appropriate element.

4. Commitment (15–30 minutes)

  • Invite the team to review the behaviors for each element.
    • Encourage consolidating similar ideas, asking clarifying questions, and identifying larger themes.
    • Work together to identify one behavior that the entire team can get behind and commit to for each element.

5. Make it Visible

  • Brainstorm as a team on how to keep your BRAVING behavior commitments visible.
  • Revisit them bi-annually or annually to adjust commitments as helpful.

Closing Thoughts

Consider the following facilitation tips as you guide this exercise.

  • Add an optional check-in. If you have time and want to expand the discussion of trust:
    • Invite each team member to bring an image that represents trust to them.
    • Begin the exercise by asking everyone to share their image and briefly explain why it represents trust for them.
    • Encourage concise sharing to keep check-in focused and equitable.
  • Set the tone. Emphasize dialogue about — not diagnosis of — the elements. There are no right or wrong reflections.
  • Keep it anonymous. When adding desired behaviors to each of the BRAVING elements:
    • If using sticky notes, use the same color for all contributions or mix colors randomly so individual responses can’t be linked to a specific person.
    • If using a shared document, remind team members to work anonymously in the document. (They need to log out of their Google Account before opening a link to a Google doc.)
  • Onboarding: Include the BRAVING model and your behavior commitments as a part of onboarding a new team member. Ensure they have the shared language and are clear about the trusting behaviors the team has committed to.

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