Knowledge and Skills Learning Resources

Active Learning Skills
Understanding the implications of new information both current and future problem solving and decision making.

Active Listening Skills
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interruption at inappropriate times.

Administration and Management Knowledge
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administrative Knowledge
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Biology Knowledge
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

Building and Construction Knowledge
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

Chemistry Knowledge
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

Communications and Media Knowledge
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Complex Problem Solving Skills
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Computers and Electronics Knowledge
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Coordination Skills
Adjusting actions in relation to others’ actions.

Critical Thinking Skills
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Customer and Personal Service Knowledge
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Design Knowledge
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Economics and Accounting Knowledge
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Education and Training Knowledge
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Engineering and Technology Knowledge
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Equipment Maintenance Skills
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

Equipment Selection Skills
Determining the kind of tools and equipment needed to do the job.

Fine Arts Knowledge
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

Food Production Knowledge
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Foreign Language Knowledge
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Geography Knowledge
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

History and Archeology Knowledge
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Installation Skills
Installing equipment, machines, wiring, or programs to meet specifications.

Instruction Skills
Teaching others how to do something.

Judgment and Decision Making Skills
Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Law and Government Knowledge
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Learning Strategies Skills
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Management of Financial Resources Skills
Determining how money will be spent to get the work done, and accounting for these expenditures.

Management of Material Resources Skills
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Management of Personnel Skills
Motivating, developing, and directing people as they work, identifying the best people for the job.

Mathematics Knowledge
Using mathematics to solve problems.

Mathematics Skills
Using mathematics to solve problems.

Mechanical Knowledge
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Medicine and Dentistry Knowledge
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Monitoring Skills
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Negotiation Skills
Bringing others together and trying to reconcile differences.

Operation and Control Skills
Controlling operations of equipment or systems.

Operations Analysis Skills
Analyzing needs and product requirements to create a design.

Operations Monitoring Skills
Watching gauges, dials, or other indicators to make sure a machine is working properly.

Personnel and Human Resources Knowledge
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Persuasion Skills
Persuading others to change their minds or behavior.

Philosophy and Theology Knowledge
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

Physics Knowledge
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.

Production and Processing Knowledge
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Programming Skills
Writing computer programs for various purposes.

Psychology Knowledge
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Public Safety and Security Knowledge
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Quality Control Analysis Skills
Conducting tests and inspections of products, services, or processes to evaluation quality or performance.

Reading Comprehension Skills
Understanding written sentences and paragraphs in work related documents.

Repairing Skills
Repairing machines or systems using the needed tools.

Sales and Marketing Knowledge
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Science Skills
Using scientific rules and methods to solve problems.

Service Orientation Skills
Actively looking for ways to help people.

Social Perceptiveness Skills
Being aware of others’ reactions and understanding why they react as they do.

Sociology and Anthropology Knowledge
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Speaking Skills
Talking to others to convey information effectively.

Technology Design Skills
Generating or adapting equipment and technology to serve user needs.

Telecommunications Knowledge
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Therapy and Counseling Knowledge
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

Time Management Skills
Managing one’s own and the time of others.

Transportation Knowledge
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Troubleshooting Skills
Determining causes of operating errors and deciding what to do about it.

Writing Skills
Communicating effectively in writing as appropriate for the needs of the audience.