University of Wisconsin–Madison

Emotional Intelligence@Work

Course Description

The practice of emotional intelligence (EQ) is valuable now, maybe more than ever. Recognizing our own and others’ feelings serves as a powerful tool in connecting with people – building trust – making fully informed decisions – and fostering inclusion and belonging. You are invited to join this cohort network and build EQ skills and strategies through an intentional sequence of workshops with the same group of participants.

According to Forbes, Emotional Intelligence (EQ) is one of the top 10 skills employees will need to succeed in 2020. CareerBuilder found that 71% of employers viewed EQ more important than IQ.

Why? Research suggests that employees who develop and practice Emotional Intelligence:

  • Are self-aware
  • Are effective listeners and communicators
  • Successfully manage difficult situations
  • Build trusting work relationships
  • Admit and learn from mistakes and are open to feedback
  • Are empathetic towards others and see value in differing perspectives
  • Successfully navigate stress and pressure

The good news is EQ can be learned, improved, and developed. All it takes is practice.

Interested in learning more? Join us for this interactive workshop where we will explore how to increase your EQ in ways that can improve and enhance relationships, foster inclusive communication and decision-making, and maximize emotionally intelligent strategies in your work and personal life.

Why should you attend?

  • Understand the anatomy of an emotion and examine how emotions and thoughts work together to influence behaviors.
  • Identify personal behaviors and actions influenced by emotions that impact decisions, results, and relationships in the workplace.
  • Review & practice strategies to build your own capacity to manage emotions intelligently and choose to respond, rather than react.
  • Learn and practice five Emotional Intelligence Strategies:
    • Noticing and Naming Emotions
    • The Power of Curiosity and Vulnerability
    • Leading with Empathy
    • Perspective-taking and Perspective-getting
    • Exploring Emotional Hooks

Please Note:This is intended to be a highly interactive workshop. Be prepared to bring your own experiences and understanding as tools for collective reflection, learning, and practice in small groups.


UW–Madison Faculty and Staff




Tamie Klumpyan, Learning and Talent Development, Office of Human Resources


Engagement, Inclusion, Diversity


This course is part of the Inclusion@UW program.