Appointments

The Employee Career Counseling Program is committed to protecting our clients’ right to privacy. Confidentiality means that, with few exceptions, information shared with your counselor will not be disclosed to anyone outside our office’s professional staff without your written permission. Your information will have no connection to your UW–Madison employee record. Your counselor may seek consultation and supervision from other professionals within the institution. Our staff may include a graduate student intern, who is supervised by a counselor and by a member of their university department’s faculty. The intern may also seek supervision from their university supervisor.

We are legally and ethically bound to break confidentiality when not doing so might result in physical harm to you or another person. We are required by law to break confidentiality if we suspect abuse or neglect of a child or of an incapacitated adult. Also, in the extremely unlikely circumstance that a court orders us to release information, Wisconsin State Law requires we do so.

To ensure confidentiality, career counseling appointments include the client and the counselor. Because this is your career and educational planning time, we do not usually include other family members or friends in our sessions. If you have reason to have another person in session, please discuss this with your counselor prior to your appointment.

If you have questions about confidentiality, other policies or procedures, or the types of services we offer, please ask us during your initial appointment.
Printable PDF of the Confidentiality Statement

When setting up an appointment with a career counselor, you can expect a welcoming and supportive experience. During your initial consultation, you’ll have the opportunity to discuss your career goals, concerns, and needs. Your counselor will work with you to create a personalized plan, outlining the services and strategies that will help you achieve professional success and satisfaction. Be prepared to share your background, aspirations, and any specific questions or challenges you want to address. Together, you’ll embark on a journey toward a more fulfilling career path.

April McHugh, LPC, NCC, GCDF, Director of the Employee Career Counseling Program: April has been working at UW-Madison for almost 15 years and with adults in career transition for 25 years providing career, personal, and education counseling. She has her Master’s in Guidance and Counseling, is licensed as a professional counselor (LPC), nationally certified as a counselor (NCC) and certified as a career development facilitator (GCDF). April believes in the potential of every employee. She works to explore together the possibilities, release limitations, and set sights on future career goals. She looks forward to working with you on your career, educational, and personal development!

Molly Krochalk, LPC, Career Counselor: Molly has been working at UW-Madison for 8 years and over 25 years in the helping professions. She has her Master’s in Counseling Psychology and is licensed as a professional counselor (LPC). Molly integrates compassion, gentle humor, and non-judgmental curiosity into counseling sessions. She helps employees develop greater self-acceptance while setting reasonable goals and expectations.

Kelsey Harrington, LPC, NCC, Career Counselor: Kelsey has nearly 10 years of experience in the career counseling field. She has provided career counseling for adults and students in both university and community settings. Kelsey has a master’s degree in clinical mental health counseling. She is a Licensed Professional Counselor (LPC) and a Nationally Certified Counselor (NCC). She believes in meeting each individual where they are currently at in their career and assisting them in the process of goal development and taking the next action steps to obtain their educational and employment goals. Kelsey is excited to meet with you and work towards your future goals and aspirations!

“She was wonderful. She listened and gave me great advice. I felt so much better after talking to her. I was to a point I thought getting a new job was hopeless. She allowed me to feel my loss and helped me pull up my boot straps and make something happen. I am so grateful to have had her in my corner.”

“They were always very helpful and willing to talk through things, no matter what. That creates a very inviting and encouraging experience.”

“She listened to the issues, addressed each of them in the short time period, and had action steps for moving me forward. Appreciated her professional and efficient approach. I was entirely satisfied with how the appointment was conducted and the results.”

“Very attentive and was great at providing insights into how to evaluate my options, helped me see what obstructions I was placing on my own ambitions, and was very encouraging of following my interests.”

“They listened and responded to my specific situation/concerns, which I deeply appreciated. They engaged with me as a whole human being (and not a resume), my complex needs and wants, my life as they offered thoughtful comments and guidance. They were wonderful at encouraging me to brainstorm about other possibilities.”

Career counseling appointments are in high demand. Late cancellations and no-shows make it impossible to offer your time to another client. Please be courteous and make every effort to attend your appointment or cancel in a timely manner.

• If you are running late for your appointment, please contact your counselor directly to let them know or call 608-265-2257.
• Clients who are unable to keep scheduled appointments are expected to call one (1) business day before their appointment to cancel or reschedule.

Please understand that multiple cancellations and/or no-shows may result in loss of access to future appointments. If you have questions regarding this policy, please contact our office at employeecareercounseling@wisc.edu or 608-265-2257.