University of Wisconsin–Madison

Active Listening to Support Effective Communication

Course Description

Understanding the perspectives of others, building meaning, and creating human connections all stem from listening. Without strategies for active listening, how do you know if you are hearing your supervisor or coworker’s intended message? What information are you missing out on? In this course, dive deep into your patterns of thoughts, feelings, and behaviors to identify internal roadblocks to communication. Learn strategies to connect with others, and stay in dialogue.

Why should you attend?

  • Reflect on: The communication process and what gets in the way
  • Practice: Listening strategies to support greater understanding


UW–Madison Faculty and Staff




Christina Stefonek, Learning and Talent Development, Office of Human Resources


Engagement, Inclusion, Diversity
Team Development


This course is part of the Thrive@UW program.

What participants are saying

“The class I enjoyed the most was “Active Listening to Support Effective Communication,” because of working with a large, diverse group of people. We took time going through scenarios on how to better communicate with our peers, and actively listened to our peers to better understand the situation behind reactions.”
Shelby, University Services Program Associate, Engineering

“I came into class thinking I knew how to communicate effectively. I left three hours later with a whole new outlook on what effective communication is. The skills and tools I learned in this class will greatly help me to succeed in my job in the future.”
James, Food Scientist-Advanced, WI Dept. of Agriculture, Trade and Consumer Protection

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