Course Description
Understanding the perspectives of others, building meaning, and creating human connections all stem from listening. Without strategies for active listening, how do you know if you are hearing your supervisor or coworker’s intended message? What information are you missing out on? In this course, dive deep into your patterns of thoughts, feelings, and behaviors to identify internal roadblocks to communication. Learn strategies to connect with others, and stay in dialogue.
Why should you attend?
- Reflect on: The communication process and what gets in the way
- Practice: Listening strategies to support greater understanding
Audience
UW–Madison Faculty and Staff
Cost
Free
Contact
Christina Stefonek, Learning and Talent Development, Office of Human Resources
Topics
Engagement, Inclusion, Diversity
Team Development
Program
This course is part of the Thrive@UW program.
What participants are saying
“The class I enjoyed the most was “Active Listening to Support Effective Communication,” because of working with a large, diverse group of people. We took time going through scenarios on how to better communicate with our peers, and actively listened to our peers to better understand the situation behind reactions.”
Shelby, University Services Program Associate, Engineering
“I came into class thinking I knew how to communicate effectively. I left three hours later with a whole new outlook on what effective communication is. The skills and tools I learned in this class will greatly help me to succeed in my job in the future.”
James, Food Scientist-Advanced, WI Dept. of Agriculture, Trade and Consumer Protection
Start Learning Today With LinkedIn Learning
- Improving Your Listening Skills: The Structure of Active Listening
Microlearning course on active listening skills. Dorie Clark shares six cornerstone principles to follow when actively listening.
Length: 2 minutes, 34 seconds - Communicating through Disagreement: Using Active Listening Skills
Microlearning course on using active listening skills and understanding others’ perspectives. Lynne Hurdle describes what to pay attention to and how to approach a conversation with active listening.
Length: 3 minutes, 9 seconds - Active Listening: The Secret to Effective Communication
Podcast-style course about active listening. Knowable interviews Ximena Vengoechea about her book, Listen Like You Mean It: Reclaiming the Lost Art of True Connection.
Length: 27 minutes