University of Wisconsin–Madison

Fully Prepared to Lead: Modes of Conflict Management

Conflict is an inevitable part of life. Yet many of us dread it, and find ourselves either avoiding conflict or handling it in ways we later regret. Effective conflict management is essential for everyone, regardless of position or role. This module will help you understand, manage, and resolve interpersonal conflicts and tensions. Using an actual conflict situation of your choosing, you will work through a framework of both approaching and addressing conflict.