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UW-Madison Performance Management review process moves to Workday July 7, 2025.
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Workday Performance Management uses new ratings and definitions.
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Behaviors and examples of employee performance are provided as a starting point to help select the appropriate rating. There may be unique qualifiers for specific areas of campus and managers and supervisors should reach out to their local HR departments with questions.
Performance Ratings
Not Applicable
Definition: Unable to rate because performance is not currently expected in this area.
Potential Identifiers:
- The task is seasonal or has not come up yet.
- The employee is new and has not done this task.
- The employee was on extended leave.
- The task was removed or reassigned.
- Note: A supervisor being unavailable may not be a valid reason.
Failing to Meet Expectations
Definition: Performance is consistently below expectations and/or reasonable progress has not been made.
Potential Identifiers:
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Makes frequent mistakes, misses deadlines, or does not effectively manage time.
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Does not take responsibility and resists new tasks or ideas, which makes it hard to adjust to change.
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Does not communicate effectively which causes confusion or conflict when working with others.
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Appears to lack some of the skills needed to do the job and may need more training.
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Does not consistently meet customer needs or build strong relationships.
Partially Meeting Expectations
Definition: Performance does not consistently meet communicated expectations.
Potential Identifiers:
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Performance is not consistent and often needs reminders or extra help.
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Joins in team efforts when asked but does not volunteer or look for ways to build skills.
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May resist change and avoids using new tools or processes.
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Occasionally meets customer needs but needs help to do this more regularly.
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Shows some progress and sometimes acts on feedback or accepts responsibility for their work.
Meeting Expectations
Definition: Performance consistently meets the communicated expectations.
Potential Identifiers:
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Does the job well and reliably, with few errors.
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Can be counted on to complete tasks with little supervision.
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Communicates clearly by checking with others for understanding, encourages two-way communication
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Takes responsibility for work by accepting feedback, and looks for ways to improve.
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Treats others with respect.
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Meets customer needs by providing consistent, trustworthy service.
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Makes helpful changes when needed.
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Manages time.
Exceeding Expectations
Definition: Performance consistently exceeds the communicated expectations.
Potential Indicators:
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Produces high-quality work and shows advanced skills needed for the job.
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Builds positive relationships with customers, identifies their needs, and looks for ways to improve.
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Takes initiative and works well with others to complete goals.
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Often shares helpful ideas to improve how things are done.
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Embraces change and helps others adjust to it.
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Takes on extra tasks that help the team or department reach goals.
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