News and Updates
Learn about stress management in free virtual session
LifeMatters and the Employee Assistance Office offered a virtual webinar on stress management on May 4 via Zoom. Stress or Success? Thriving in a Chaotic World offers a roadmap for employees who hope to incorporate principles of stress management into their daily lives. Practical ideas will be provided for building resilience and reducing stress through:
- Mindset and attitudes
- Habits and actions
- Connections and relationships
This webinar was offered at no cost to all UW–Madison employees. The recorded video will be posted here soon.
Multiple ways to connect with a counselor
You can connect with an EAO counselor by phone, video chat, or onsite at the Lowell Center using a video phone. The onsite video phone allows you to meet with a counselor in a comfortable and confidential space. This option is ideal for those who are concerned about confidentiality if they were to meet virtually or by phone in their work space or their home. You can specify how you would prefer to meet when you make an appointment.
Timely Assistance with Life’s Challenges
When personal or work-related concerns become difficult to manage, UW–Madison’s Employee Assistance Office (EAO) can provide timely solutions for life transitions, physical or emotional health issues, and relationship challenges.
EAO professional staff offer counseling and consultation at no cost to UW–Madison faculty, staff, graduate student employees, significant others, and family members.
With the help of the Employee Assistance Office, employees and leaders develop the skills they need to understand and cope with challenging issues before they develop into more serious concerns. Services include:
Confidentiality
The services of the Employee Assistance Office are confidential; no records are kept. Anything you discuss with the EAO consultant will be kept confidential, and will not be released without your authorization, except under special circumstances as governed by Federal and State regulations. See the Confidentiality Policy for details.
Schedule a
confidential appointment
608-263-2987
eao@mailplus.wisc.edu
Lowell Center, Room #226
610 Langdon Street
8 am–4:30 pm
24/7 Access to Counselors
In Immediate Crisis?
National Suicide Prevention Lifeline
1-800-273-8255
Crisis Text Line
Text 741741
Call 911 for other life-threatening emergencies.
Personal Counseling
UW–Madison provides no-cost resources and solutions to faculty, staff, graduate student employees, their families and significant others. Consider reaching out to the Employee Assistance Office when you need help with work-related or personal challenges such as the following:
- Work-related stress
- Personal stress
- Anxiety
- Depression
- Caregiving
- Alcohol and drugs
- Relationship challenges
- Conflict
- Mental health
- Grief and loss
There is no cost for services provided by the Employee Assistance Office. You may use the services of the Employee Assistance Office during work hours with no loss in pay. If you need services beyond what we can offer, we may refer you to other campus or community resources.
24/7 Access to Counselors
The Employee Assistance Office (EAO) has expanded its services to provide employees with free and confidential statewide coverage, and 24/7 telephone access to professional counselors in support of employees’ personal and work-related concerns.
Conduct an Online Self-Assessment
SilverCloud is an online, interactive resource that provides UW–Madison faculty and staff with no-cost, confidential help for mental health issues and stress management 24 hours a day.
SilverCloud offers self-guided exercises to help employees change beliefs and behaviors so they are thinking and feeling better. SilverCloud’s learning modules address anxiety, depression, body image and stress.
Workplace Consultation
Managers, supervisors, deans, and department chairs work with the Employee Assistance Office to define and address workplace issues. Examples of common concerns include:
- Conflict management
- Stress and change management
- Organizational dynamics
- Personal issues affecting performance
- Respectful workplace behaviors
- Support after a workplace crisis, loss or trauma
Services may include consultation, coaching, and recommendations regarding group facilitation or training for those in the work unit.
Newsletter Provides Quick Tips
The EAO News for Managers provides user-friendly advice on dealing with a variety of workplace issues and working effectively with your Employee Assistance Office.
Well-being Training
EAO consultants provide coaching and training to work units and other groups. Training may be requested by managers and supervisors, deans and directors, human resources professionals, wellness committees, conference planners and others.
Workshop topics include:
- Suicide Prevention (Recognize, Respond, Refer)
- Coaching for Difficult Conversations
- Self-Care
- Imposter Syndrome
- Managing Conversations
Please contact the Employee Assistance Office to make a request.
UW–Madison Wellness Symposium
Find tools and resources to support your well-being at the annual UW–Madison Wellness Symposium.
Responding to Stress
This webinar will help you attune to stress in your life, better understand how it functions, and to gain skills to more effectively manage it.
Other Contacts and Resources
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24/7 Access to Health Care Providers
Dean Health
608-280-4500 or 608-252-8226
Group Health Cooperative
608-257-9700
Quartz UW Health
Contact UW Hospital Emergency Room: 608-262-2398
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Not a UW–Madison Employee?
UW–Madison Students
Call University Health Services: 608-265-5600 and select option 2
UW Hospital or Clinic Employees
Call LifeMatters: 800-634-6433
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Other Campus Resources for Employees
Human Resources Information
HR Home Page
Pay
Benefits
Contact HROther Campus Resources
Cultural Linguistic Services
Office for Equity and Diversity
Office of the Provost
Ombuds Office
Well-being at UW–MadisonEAO Brochures
EAO Brochure (English)
EAO Brochure (Español / Spanish)
EAO Brochure (Hmoob / Hmong)
EAO Brochure (བོད་ཡིག / Tibetan)
EAO Brochure (中文 / Chinese)