News and Updates
Multilingual training in stress management for employees
Trained counselors from the Employee Assistance Office (EAO) will talk about stress, burnout, and resources that support UW‒Madison employees. In addition to sessions in English, interpretation will be offered in Spanish, Hmong, Tibetan, Chinese and Nepali. Supervisors are encouraged to approve requests from employees who wish to attend. No registration is required. These sessions are hosted by the EAO and Cultural Linguistic Services.
Daytime Session
Thursday, June 1, 1:30‒2:30 p.m.
Gordon Dining and Event Center, Symphony Room
Late-night Session
Wednesday, June 7, 11 p.m.‒midnight
Health Sciences Learning Center
Free parking in lots 74, 82, 60 and 64
Learn mindfulness skills and improve mind-body wellness
LifeMatters and the Employee Assistance Office are offering a virtual webinar, Mind-Body Wellness, on Tuesday, May 30, noon‒1 p.m. Mind-Body Wellness offers attendees an opportunity to slow down and learn practical mindfulness exercises, including:
- Conscious breathing
- Gentle stretching
- Guided relaxation
The webinar is offered at no cost to all UW‒Madison employees. Register online to receive the Zoom link.
View Addressing Burnout Webinar
On April 22, 2023, LifeMatters presented Addressing Burnout: Creating a Healthy Mind to UW‒Madison employees. Access a captioned recording of the presentation here.
Multiple ways to connect with a counselor
You can connect with an EAO counselor by phone, video chat, or onsite at the Lowell Center using a video phone. The onsite video phone allows you to meet with a counselor in a comfortable and confidential space. This option is ideal for those who are concerned about confidentiality if they were to meet virtually or by phone in their work space or their home. You can specify how you would prefer to meet when you make an appointment.
Timely Assistance with Life’s Challenges
When personal or work-related concerns become difficult to manage, UW–Madison’s Employee Assistance Office (EAO) can provide timely solutions for life transitions, physical or emotional health issues, and relationship challenges.
EAO professional staff offer counseling and consultation at no cost to UW–Madison faculty, staff, graduate student employees, significant others, and family members.
With the help of the Employee Assistance Office, employees and leaders develop the skills they need to understand and cope with challenging issues before they develop into more serious concerns. Services include:
Confidentiality
The services of the Employee Assistance Office are confidential; no records are kept. Anything you discuss with the EAO consultant will be kept confidential, and will not be released without your authorization, except under special circumstances as governed by Federal and State regulations. See the Confidentiality Policy for details.
Schedule a
confidential appointment
608-263-2987
eao@mailplus.wisc.edu
Lowell Center
610 Langdon Street
8 am–4:30 pm
24/7 Access to Counselors
In Immediate Crisis?
National Suicide Prevention Lifeline
Call or Text 988
Ayuda en español:
Nacional de Prevención del Suicidio
1-888-628-9454
Deaf and Hard of Hearing individuals:
TTY users can use their preferred relay service OR dial 711, then dial 1-800-273-8255 to connect.
Crisis Text Line
Text 741741
Call 911 for other life-threatening emergencies.
Personal Counseling
UW–Madison provides no-cost resources and solutions to faculty, staff, graduate student employees, their families and significant others. Consider reaching out to the Employee Assistance Office when you need help with work-related or personal challenges such as the following:
- Work-related stress
- Personal stress
- Anxiety
- Depression
- Caregiving
- Alcohol and drugs
- Relationship challenges
- Conflict
- Mental health
- Grief and loss
There is no cost for services provided by the Employee Assistance Office. You may use the services of the Employee Assistance Office during work hours with no loss in pay. If you need services beyond what we can offer, we may refer you to other campus or community resources.
24/7 Access to Counselors
The Employee Assistance Office (EAO) has expanded its services to provide employees with free and confidential statewide coverage, and 24/7 telephone access to professional counselors in support of employees’ personal and work-related concerns.
Workplace Consultation
Managers, supervisors, deans, and department chairs work with the Employee Assistance Office to define and address workplace issues. Examples of common concerns include:
- Conflict management
- Stress and change management
- Organizational dynamics
- Personal issues affecting performance
- Respectful workplace behaviors
- Support after a workplace crisis, loss or trauma
Services may include consultation, coaching, and recommendations regarding group facilitation or training for those in the work unit.
Newsletter Provides Quick Tips
The EAO News for Managers provides user-friendly advice on dealing with a variety of workplace issues and working effectively with your Employee Assistance Office.
Well-being Training
EAO provides customized training opportunities and presentations to audiences across campus. In some cases, we may be able to develop a new presentation to meet your needs. Training may be requested by supervisors, deans and directors, human resources professionals, wellness committees, conference planners, and others.
We have presented on a wide variety of topics in the past, including:
- Employee Assistance Overview
- Recognize, Respond, Refer: Suicide Prevention for Employees
- Creating a Positive Work Environment
- Stress Management
- Burnout
To request a presentation, please contact the Employee Assistance Office at eao@mailplus.wisc.edu or 608-263-2987. To ensure we can prepare and schedule a presentation, EAO typically requests at least two weeks’ notice. In all cases, we encourage you to reach out to discuss your needs and logistical details.
UW–Madison Wellness Symposium
Responding to Stress
Other Contacts and Resources
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24/7 Access to Health Care Providers
Dean Health
608-280-4500 or 608-252-8226
Group Health Cooperative
608-257-9700
Quartz UW Health
Contact UW Hospital Emergency Room: 608-262-2398
Not a UW–Madison Employee?
UW–Madison Students
Call University Health Services: 608-265-5600 and select option 2
UW Hospital or Clinic Employees
Call LifeMatters: 800-634-6433
Other Campus Resources for Employees
Human Resources Information
HR Home Page
Pay
Benefits
Contact HR
Other Campus Resources
Cultural Linguistic Services
Office for Equity and Diversity
Office of the Provost
Ombuds Office
Well-being at UW–Madison
EAO Brochures
EAO Brochure (English)
EAO Brochure (Español / Spanish)
EAO Brochure (Hmoob / Hmong)
EAO Brochure (བོད་ཡིག / Tibetan)
EAO Brochure (中文 / Chinese)