University of Wisconsin–Madison
Employee Assistance Office
Confidential consultation services for UW–Madison employees and their families

Staff

  • Joshua B. Schiffman, PhDJoshua B. Schiffman, PhD

    Director and Counselor
    Joshua (he/him) earned his doctorate in counseling psychology from SUNY at Buffalo, and is a licensed psychologist in the state of Wisconsin. He completed his doctoral internship and post-doctoral fellowship at UW-Madison, where he also taught for several years in the early 2000s. After spending 14 years teaching and counseling at Madison College, Joshua happily returned to the UW campus in 2021 to take on a new role in the world of EAP. To that role he brings experience providing counseling and consultation on a wide variety of issues including mental health, relationships, communication, conflict resolution, diversity and inclusion, and identity. In his free time, Joshua enjoys spending time with his family, exercising, and listening to and playing piano music. If you’re a fan of theatre, you might catch Joshua on stage in some of the area’s wonderful community theatre productions.

  • Jamesetta FousekJamesetta Fousek, MA, GCDF, LPC

    Counselor
    Jamesetta (she/her) is a licensed professional counselor (LPC) in the state of Wisconsin. She has nearly a decade of teaching experience within Lakeland University’s Counseling/Psychology graduate program. After 25 years at Madison College providing support and guidance to students with disabilities, at-risk/marginalized students, specific program students, and being actively involved in student mentorship, Jamesetta was able to use the skills she previously fine-tuned in a different capacity. As an EAO Counselor, Jamesetta is flexible with her approach/style within one-on-one appointments and presentations while acknowledging how challenging it might be for some folks to ask for help. In her free time, Jamesetta loves spending time with her family (cats included), teaching group fitness classes, and going on weekend coffee dates with her spouse.

  • Hailey KruegerHailey Krueger

    Counselor
    Hailey Krueger is a certified employee assistance professional and uses her degree in biopsychology and masters in mental health counseling to bring knowledge of brain-based counseling, stress management, neurodiversity, and supporting resilient workplaces. Before finding her way to EAP, she worked in healthcare providing direct care, administrative support, supervising staff, and supporting family members, all of which assist her in supporting employees today. Hailey loves to present information on a variety of topics, and uses her humor, creativity, and natural curiosity with those she interacts with. In her free time, Hailey might be found working in her garden, creating in her workshop, or writing.

  • Sung-MinSung-Min Kang

    Office Manager
    Sung-Min is passionate about health and wellness and administration. He completed his Bachelor’s degree in Sociology and Master’s degree in Higher Education/Student Affairs at UW-Madison. Sung-Min has experience in providing administrative, student, and visitor support in non-profit organization and higher education departments. As the Office Manager, Sung-Min schedules appointments and meetings, provides the first point of contact support to the clients, prepares reports and promotion materials, and manages office logistics, communications, and operations. Outside of the EAO, Sung-Min enjoys cooking, golfing, exercising, and playing and watching sports.

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