University of Wisconsin–Madison

Coaching Employees for Retention and Career Development

Course Description

UW–Madison’s workforce is its greatest asset. Retaining employees is critical to achieving the university’s mission and to the success of your team. By investing in an employee’s growth, you demonstrate that you and the organization value the employee. This session, for supervisors and managers, uses the skill of coaching, to dialogue with employees about career development.

To make the most of this workshop, participants are strongly encouraged to first attend Coaching and Developing Others, or be familiar with the content covered.

Note: Some conversations about career development may involve topics such as compensation and total rewards. This course will not directly address those topics, but we will reinforce the resources available to supervisors and managers.

Why should you attend?

After participation, you will be able to:

  • Describe the benefits of prioritizing employee development.
  • Engage employees in development conversations, using effective coaching strategies.
  • Generate ways to develop staff through on-the-job experiences, interactions with others, and formal professional development (70/20/10 model).

Who should attend?

UW–Madison employees who do any of the following:

  • Oversee the work of others
  • Hire new employees
  • Conduct performance conversations
  • Onboard new employees
  • Make decisions about the time and work of others
  • Encourage professional development of others




Laurie O’Donnell, Learning and Talent Development, Office of Human Resources

What participants are saying:

“Practicing coaching conversations with each other about a real situation was so helpful!”

“Highly recommend this great training!”

“The interactive/interpersonal exercises and applied practice were particularly helpful!”

“The 70-20-10 development model makes so much sense. Of course learning and growth goes beyond classes.”

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