University of Wisconsin–Madison

Faculty Reference Checks in Workday

Reference materials for clinical and tenure-track faculty candidates may be collected in Workday depending on whether they are an internal candidate (currently hold a position with a Universities of Wisconsin institution) or an external candidate.

Setting Up the Job Requisition
Step 1: Questionnaires

When creating the Job Requisition, you'll want to make sure to select the appropriate questionnaires based on the application type:

  • Internal Career Site - Primary: Madison Candidate Baseline Questionnaire
  • Internal Career Site - Secondary: Letters of Recommendation Reference Information (optional)
  • External Career Site - Primary: Madison Candidate Baseline Questionnaire
  • External Career Site - Secondary: Madison FA Primary Area of Research (optional)

Selecting the Letters of Recommendation Reference Information questionnaire for the Internal Career Site - Secondary will require internal applicants to provide reference contact information at time of application. This will allow the Primary Recruiter or Search Committee Chair to see the contact information to request letters outside of Workday.

Step 2: Assign Reference Template

From the Job Requisition workspace, select the appropriate Job Requisition and click Open Detailed View.

From here, click the Related Actions button next to the Job Requisition name (...) then Job Change, Assign Reference Template:

Screenshot showing the navigation to the Assign Reference Template link.

On the next page, select Faculty Letters of Recommendation. (It should be the only choice)

Screenshot showing the Assign Reference Template panel. In the Reference Template field, the Faculty Letters of Recommendation option has been selected.

Note: You will see a soft warning pop up. This is the expected outcome. Click the X button to close this pop-up, then OK at the bottom of the screen, and Done to finalize the change.

Screenshot showing a Warning Pop Up, which says Page Alert Assigning a new template can result in differences between job applications.

This setting will allow for external candidates to take advantage of their specific reference collection workflow.

   

External Candidates

Collect References
Step 1 Once you have an external candidate (not a current Universities of Wisconsin employee) you wish to collect references from, navigate to the Candidate Grid. Click the checkbox next to their name, then select Move Forward. On the pop-up window, select Faculty References for the Next Stage field, and Collect References for Faculty Letters of Recommendation for the Next Step:

Screenshot showing the Move Candidates Forward panel. The selected next stage is Faculty References and the selected next step is Collect Letters Screenshot.

Step 2

The candidate will receive an email and task in their candidate home account to provide contact information for their references.

Screenshot showing the Candidate Home Screen requesting them to add references.

Step 3 

The Primary Recruiter will then receive an inbox notification to review the reference information for the candidate. 

Screenshot showing the a Collect References notification in the inbox of the primary recruiter.

The Primary Recruiter must confirm the contact information for the references, as well as add any additional ones or edit as needed. Click Approve when done.

Screenshow showing the panel where the primary recruiter is able to review or add references.

Leave Task as Pending
Important: You will receive an inbox task titled "Manage References" for the candidate; do not take action on this until after all the references have uploaded their materials. Doing so beforehand will break the business process, meaning neither the references nor the Primary Recruiter will be able to upload letters. 

Screenshot of inbox task for faculty letter of recommendation process

Screenshot of the Manage References inbox task which shows each reference, their contact information and the ability to resend or submit reference.

Step 4

Once references have submitted their materials, you can view them by navigating to the Candidate Profile. Click Screening > References to be brought to the Reference Check Grid

Screenshot showing the added references within the references tab in the candidate profile.

Important: The candidate must stay in the Faculty References stage until all responses are collected. If a candidate is moved out of this stage, the link sent to references will no longer work.
Step 5 (Optional)

Should one of the Referees have difficulty submitting their materials, the Primary Recruiter can assist in various ways. Click the Manage button, to bring up the Manage References page:

Screenshot showing the Manage References panel.

  • Resend: Resends the reference request email to the Referee
  • Submit Reference: Allows the Primary Recruiter to upload a letter on the Referee's behalf
  • Edit Referee Details: Updates contact information for the Referee

Internal Candidates

Application Process
Step 1 Internal candidates (currently employed by any Universities of Wisconsin institution) will apply for the position will follow the instructions to apply for a campus job using their Workday account.
Step 2 In their application, internal candidates will be prompted to list the contact information for their references:

Screenshot showing a field allowing internal candidates to add contact information for their references.

Herein lies the main difference between internal and external candidates. Currently, there is no automatic workflow to solicit reference letters from internal faculty candidates. That means the Primary Recruiter will need to collect these documents manually.

Collecting References
Step 1 Navigate to the Candidate Profile (either from the Candidate Grid on the Job Requisition itself, or the Recruiting Dashboard) and click on Questionnaire Results. From there, you will see the reference information:

Screenshot showing Internal References within the letter of recommendations questionnaire section

Step 2

Once the Primary Recruiter collects the reference letters outside of Workday, they can upload them to the Candidate Profile by clicking Attachments.

Screenshot showing the link to the Attachments panel on the left sidebar of the candidate profile.

Note: Make sure to on the Category field to select Configurable Categories > Recommendation and Reference Letters

Screenshot showing the Add Other Documents screen. A document has been added, the Recommendation and Reference Letters category has been selected, and a comment has been added.

Additional Resources

Questions?

Contact your Talent Acquisition Specialist.

Updated: Nov. 05, 2025
Source URL: https://hr.wisc.edu/hr-guides/for-hr-professionals/faculty-reference-checks-in-workday/

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