This document outlines frequently asked questions about compliance courses in Workday. Click on the plus sign (+) to see answers.
What courses are currently live in Workday?
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- Prevent Sexual Harassment and Sexual Violence
- Responsible Employee
- Campus Security Authority
- Cybersecurity Awareness Training
How will employees find the courses they need to take?
Compliance courses will not be visible in the Workday Learning catalog. Employees will be assigned the courses and will see them on their Workday Learning dashboard (and on their main Workday dashboard if the due date is within two weeks).
How will employees be assigned compliance training?
New Hires
New hires will be assigned compliance training through a Workday process by either their manager or someone designated as a Learning Partner (supervisory) role.
Existing Employees
Existing employees, in most cases, should not be assigned compliance courses. Most employees had their most recent enrollments and completions loaded into Workday at go-live. Workday will use the last completion date to calculate a new due date and then reassign the training during the window specified on the course. So, for example, if an employee last completed Cybersecurity Awareness training on 12/1/2025, they will be given a new due date for that training of 12/1/2026 (per policy). Thirty days prior to that new due date, they will be notified that it is time to complete the training (both in Workday notifications and through emails) and they will receive regular reminders until the training is completed.
Will Workday send notifications?
Employees will receive several automatic notifications, both in Workday and via email for compliance course assignments. These notifications will send one day after a course is assigned, and remind them weekly up to the due date and weekly past the due date until the training is completed. These reminders will be set up during the week of go-live.
I completed Cybersecurity Awareness Training, but Workday does not show it as complete, what should I do?
Many people are experiencing delays with Workday registering completions of the Cybersecurity Awareness course in Workday. When you complete the course, please allow 24 hours for Workday to show the course as complete on your learning transcript. Do NOT restart the course. If after 24 hours, you still do not see a “complete” status in Workday, please contact the Cybersecurity Office to report the issue.
Where should employees go for help?
There are a number of UW-Madison employee resources available for Workday Learning:
GetHelp
If an employee is experiencing a technical issue or has other questions about Learning that are not addressed in these guides, they should submit a GetHelp ticket.