University of Wisconsin–Madison

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Box Office Manager

Job Group: Arts
Job Subgroup: Arts Programming and Arts Venue Management
Salary Range (Annual): 21: $49,700-101,530
Employee Category: Academic Staff
Job Code: AR004
  • Job Summary:
    Manages the daily box office operations for the theater arts, music, and other departments. Manages ticket sales, revenue accounting, customer service, marketing, and publicity.
  • Job Responsibilities:
    • Develops and implements plans for audience development and subscription ticket sales including publicity releases, print and media advertising, mailings, on-line ordering and other marketing and public relations campaigns
    • Manages computerized ticketing system including software changes, updates and formats, hardware maintenance and communication with software vendor
    • Supervises the front of house activities for productions including ushers and box office personnel
    • Reconciles daily box office receipts, prepares transmittals and deposits, and administers accounting reports for cash flow and ticket revenue
    • May hire, train, schedule, and supervise student and/or staff members
  • Education:
    Bachelor's Degree Preferred Minimum
  • FLSA Status:
    Exempt
  • Institution Job:
    No
  • Required Supervisory Duty of at Least 2.0 Full-Time Equivalent (FTE) Employees:
    No
  • Employee Category:
    Academic Staff
  • Scaled Job:
    No
  • Salary Range (Annual):
    21: $49,700-101,530
  • Job Code:
    AR004: Box Office Manager
  • Link directly to this job title: https://hr.wisc.edu/standard-job-descriptions/?q=AR004

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