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ERP Administrator III
Job Group: Information Technology
Job Subgroup: Business and Systems Analysis
Salary Range (Annual):
27: $84,800-173,360 Employee Category: Academic Staff
Job Code: IT095
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Job Summary:
Leads and/or directs, recommends, designs, troubleshoots, and maintains Enterprise Resource Planning (ERP) systems to support the business operations of the institution. Leads or directs system analysis, strategy development, and provides training and technical guidance to less experienced staff to support ERP systems. Resolves the most complex problems independently or by guiding team members. Acts as principal contact or lead for development of technical solutions within application and database management infrastructure. Leads analysis and stakeholder engagement for new and ongoing functionality. May supervise, coordinate workload, or mentor other staff.
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Job Responsibilities:
- Troubleshoots hardware, software, and system problems that involve ERP system-wide functionality
- Plans, coordinates, and implements system-wide updates, upgrades, and patches for ERP systems
- Recommends and participates in the implementation of ERP system enhancements or changes that may involve custom design, optional, and third-party products
- Creates and updates access permissions and maintains user accounts to maintain ERP systems security through user profile management
- Designs, configures, monitors, and maintains performance metrics for system features and recommends and takes corrective/preventive actions
- Participates in the design, development, and implementation of test and production objects. Defines user requirements and performs configuration, change management, and testing activities
- Assists in serving as the liaison representing interests to internal and external stakeholders
- Assists management team by advising on enterprise information technology operations and business models
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Education:
Bachelor's Degree Preferred Minimum
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FLSA Status:
Exempt
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Institution Job:
No
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Required Supervisory Duty of at Least 2.0 Full-Time Equivalent (FTE) Employees:
No
- Employee Category:
Academic Staff
- Scaled Job:
No
- Salary Range (Annual):
27: $84,800-173,360
- Job Code:
IT095: ERP Administrator III
- Link directly to this job title: https://hr.wisc.edu/standard-job-descriptions/?q=IT095