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Data Center Infrastructure Technologist II
Job Group: Information Technology
Job Subgroup: Network Administration
Salary Range (Annual):
23: $58,000-118,360 Employee Category: Academic Staff
Job Code: IT100
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Job Summary:
Delivers comprehensive enterprise data center infrastructure support including the development, coordination, and management of physical capacity systems, security systems, networking, operational workflow, and campus stakeholder relationships. Provides day-to-day operational support and maintenance and long-term assistance to ensure subsystems and infrastructure function together and business needs are met.
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Job Responsibilities:
- Integrates, identifies, troubleshoots, monitors, and resolves moderately complex, routine, and varied supported services, facilities, and data center networking problems according to established processes, procedures, and regulations
- Helps develop the physical infrastructure and network connectivity for multiple sites including owned, leased, and collocation data center facilities
- Manages operational intake and outtake of equipment within the data center
- Plans and directs staff implementation of small to medium technical projects as needed
- Maintains accuracy of the operational inventory of all data center equipment using the prevailing configuration management tools
- Installs, maintains, and troubleshoots data center IT Assets and cabling infrastructure
- Interfaces with and guides vendors to troubleshoot and install related server and network equipment
- Monitors and coordinates security access, policy, and procedure within the data centers
- Creates and maintains user training materials and basic technical documentation regarding system operations and changes
- Serves as a point of contact to internal and external stakeholders, identifies needs, provides solution options, and communicates issue updates and resolutions
- Provides guidance to junior employees
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Education:
Bachelor's Degree Preferred Minimum
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FLSA Status:
Exempt
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Institution Job:
No
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Required Supervisory Duty of at Least 2.0 Full-Time Equivalent (FTE) Employees:
No
- Employee Category:
Academic Staff
- Scaled Job:
No
- Salary Range (Annual):
23: $58,000-118,360
- Job Code:
IT100: Data Center Infrastructure Technologist II
- Link directly to this job title: https://hr.wisc.edu/standard-job-descriptions/?q=IT100