University of Wisconsin–Madison

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Results: 2

Assistant Dean of Students

Job Group: Academic Services and Student Experience
Job Subgroup: Student Life and Student Program Management
Salary Range (Annual): 28: $97,600-199,320
Employee Category: Limited
Job Code: AE210
  • Job Summary:
    Provides general leadership to student life. Assists in defining, interpreting and implementing goals and objectives for the dean of students office.
  • Job Responsibilities:
    • Assists in the development and implementation of operating policies and procedures to comply with regulations, institutional policies, and division objectives
    • Assists in advising institutional and divisional leadership on policy and procedures
    • Serves as the unit liaison among internal and external stakeholder groups and representing the interests of the division, in the absence of the Dean and/or Associate Dean
    • Assists in the evaluation of unit program and service effectiveness and provides recommendations for improvement
    • Serves as a resource to the campus community regarding student issues and resolutions
    • Participates in crisis intervention, conflict resolution, and ombuds services
    • May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
  • Education:
    Bachelor's Degree Preferred Minimum
  • FLSA Status:
    Exempt
  • Institution Job:
    No
  • Required Supervisory Duty of at Least 2.0 Full-Time Equivalent (FTE) Employees:
    No
  • Employee Category:
    Limited
  • Scaled Job:
    No
  • Salary Range (Annual):
    28: $97,600-199,320
  • Job Code:
    AE210: Assistant Dean of Students
  • Link directly to this job title: https://hr.wisc.edu/standard-job-descriptions/?q=AE210

ITSM Process Manager II (Inst)

Job Group: Information Technology
Job Subgroup: IT Multifunctional Services
Salary Range (Annual): 27: $84,800-173,360
Employee Category: Academic Staff
Job Code: IT210
  • Job Summary:
    Responsible for managing the deployment and adoption of IT Service Management (ITSM) principles. Ensures consistency with the Information Technology Infrastructure Library (ITIL) best practices framework and its related processes: Incident Management, Problem Management, Change Management, Configuration Management, Business Continuity and Knowledge Management. Provides guidance to lower-level staff and serves as a subject matter expert to leadership.
  • Job Responsibilities:
    • Manages the development, integration, delivery of, and adherence to, ITSM/ITIL processes that ensure enterprise-class IT service delivery. Manages the training and education of the IT organization on the process methodology and expectations and the continuous maintenance and improvement of Service Catalog, Service Portfolio and Configuration Management Database (CMDB)
    • Guides and directs the analysis, development, planning, and strategy necessary to resolve service and process service delivery problems
    • Creates and maintains high levels of communication with service owners and other stakeholders to improve customer satisfaction and improve or redesign services
    • Identifies and leads the execution of continual improvement initiatives relative to ITSM processes and enterprise service delivery
    • Responsible for leading resilience, business continuity and disaster recovery program activities. Works with divisions and departments, technology leaders, application owners, and information technology teams across the institution as needed.
    • Serves as a subject matter expert to institutional and unit leadership on ITSM-related issues
    • Trains, serves as a resource, and provides guidance to junior staff
  • Education:
    Bachelor's Degree Preferred Minimum
  • FLSA Status:
    Exempt
  • Institution Job:
    Yes
  • Required Supervisory Duty of at Least 2.0 Full-Time Equivalent (FTE) Employees:
    No
  • Employee Category:
    Academic Staff
  • Scaled Job:
    No
  • Salary Range (Annual):
    27: $84,800-173,360
  • Job Code:
    IT210: ITSM Process Manager II (Inst)
  • Link directly to this job title: https://hr.wisc.edu/standard-job-descriptions/?q=IT210

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